Политика возврата средств

RETURNS & REFUNDS POLICY

Due to hygiene and safety reasons, all sales are final.
We do not offer refunds or accept returns on any items once dispatched.

This policy ensures compliance with UK hygiene standards for cosmetic and personal care products.

Refunds or replacements are offered only if:

  • The item arrives damaged, defective, or incorrect, and

  • You contact us within 48 hours of receipt with photo evidence.

We do not refund due to change of mind, colour/scent preference, or skin reaction.
All discount codes, gift cards, and vouchers are non-refundable and non-exchangeable.